When you receive the goods , please ensure the product and quantity are correct . If you find that the ordered quantity or the content do not match, please call or whatsapp our customer service on the same day (Tel: 6887 6583). Or email to [email protected], we will reply and follow-up as soon as possible. and we will arrange a reply and follow up as soon as possible.
If the customer does not count and inspect the goods at the time of receipt, and later finds that there is a problem with the quantity or damage of the goods, the Company may not be able to deal with it for the customer.
All replacement products need remains in its original packaging.
All opened, unsealed, consumed and used products, the Company reserves the right not to exchange.
Pet Pro Home reserves the right of final decision.
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